Learn and think like designers. Great and informative talk from Jocelyn Bailey, a researcher at Westminster Policy Connect, where she runs activities around design, innovation and manufacturing policy. Her mission is to build up a body of work and an agenda around design policy - those areas of mutual interest to design and politics.
(1) Approach a problem without bias.
(2) Think of people in the context of the problem.
(3) Find new knowledge about the situation through experimentation.