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  • Alessandra Rizzotti

    For those of us who are not designers- I think the best way to look at things is to ask- What would make this better? Or - what are the needs not being met?

    I love that the exhibit for the complaints had guidelines: "the only requirement was that the complaint illuminate a real problem (no matter how small) and have the potential to trigger action. The trick is to not whine or be shrill. To scold is old school. "