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Is the NSA's Prism the Dark Side of Design Thinking?

Adele Peters

Fascinating take on the connection between Prism and design, and the murky, poorly-understood idea of "design thinking." I'm not sure I agree with him; while design thinking takes a systems approach, it's about more than that (in a nutshell, it uses common design techniques to look at problems- like education- rather than making objects). We don't know how the Prism program was created, so it's hard to say that it's a product of design thinking.

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  • Adele Peters

    Ran out of space on this short post, so I'll also add this: while design can surely be used for evil (say, nuclear weapons or McMansions), and 'design thinking' could in theory be applied to anything, the design thinking approach is typically rooted in what users truly need, and what's best for them. I think a government program that was truly created with design thinking would be based on a true understanding of what's best for citizens, and it's easy to argue that Prism is not that.